Effective date: 13 November 2026.
1. Parties#
These terms are a contract between Ilscipio GmbH, Humboldtstr. 13, 65185 Wiesbaden, Germany (“Scipio”, “we”, “us”) and the person or company that opens a Scipio account (“you”). Scipio is for business use. You confirm that you use Scipio for your trade, business or profession.
2. The service#
Scipio is a hosted online store and back office that you run from the Scipio app for iPhone and Android. Scipio can:
- create products from your photos, videos and words;
- run your online store;
- list your products on the channels that you connect, for example Google, eBay, Etsy, Pinterest, Instagram and Facebook;
- keep one catalog, one stock and one order inbox for all channels;
- do daily work with an AI assistant, within the limits that you set.
We can change, add or remove features. We will tell you before we remove a feature that your paid plan includes.
3. Your account#
- You sign in with Sign in with Apple, a passkey or an e-mail code.
- You can give other persons a role in your store: owner, staff or content. You are responsible for what they do in your store.
- Keep your devices and sign-in methods safe. Tell us at once about an access that you did not allow.
- You can delete your account in the app (You > Delete account). This deletes your store data (section 10).
4. Plans and payment#
- Free: no monthly fee. We take 3 % of each order in your own online store as an application fee. The fee goes back pro rata when you refund the order. The Free plan has limits, for example on new items a month and on the number of marketplaces.
- Seller and Pro: monthly or yearly subscriptions with higher limits and no fee on your orders. Seller can start with a free trial; the app shows the trial length before you buy.
- We take no fee on marketplace orders.
- In the app you buy a plan as an in-app subscription through the Apple App Store or Google Play. Apple or Google bills you, and their terms apply to the payment, the renewal and the cancellation. The subscription renews automatically until you cancel it in your Apple or Google account settings. On the web we bill through Stripe.
- The current plans, limits and prices are in the app and on scipioerp.com.
- We can change a price for the next billing period. We will tell you at least 30 days before.
5. Your store is your business#
- You are the seller of your products. You are responsible for your products, your prices, your descriptions, your orders and your customers.
- Scipio gives you templates for legal pages, for example terms of sale and a privacy notice. The templates are a start, not legal advice. You can change every word, and you are responsible for the texts in your store.
- You are responsible for your tax registrations and for the tax on your sales. On a marketplace, the marketplace can collect the tax.
- You must obey the laws that apply to your store and the rules of each channel that you connect.
6. Payments in your store#
Payments in your store go through Stripe to your own Stripe account. Stripe gives you the payment services under its own agreement with you, the Stripe Connected Account Agreement. You accept it in the Stripe onboarding in the app. Your store takes payments when you have completed this onboarding.
7. Channels#
- When you connect a channel, you allow Scipio to act for you on that channel within the access that you grant.
- The channel’s own terms apply between you and the channel. The channel decides about your listings and your channel account. We are not responsible for these decisions.
- You can disconnect a channel at any time.
8. AI assistant and approvals#
- The AI assistant can make mistakes. Check the texts and actions that it prepares.
- For each area you choose how the assistant works, with limits. By default, an action that costs money or changes material data needs your approval. Refunds and purchases always need your approval.
- Each action leaves an audit record. You can undo an action where the channel or the service allows it.
9. Use rules#
You must not use Scipio to:
- sell goods or services that the law or the channel does not allow;
- send malware, spam or content that breaks the rights of other persons;
- attack, overload or test the security of Scipio without our written permission;
- run your own program code on a shared plan.
We can suspend a store that breaks these rules. We will tell you why, unless the law does not allow it.
10. Your content and your data#
- You keep all rights in your content and your data.
- You give us the right to store, process, show and send your content and data, only to give you the service. This includes sending it to the channels and the service providers that you choose.
- For the personal data of your customers, we are your processor.
- You can export your store data. When you delete your account, we delete your store data. The privacy policy explains the details.
11. Open-source parts#
The Scipio core is free software under the GNU Affero General Public License, version 3. You can get its source code at github.com/ilscipio/scipio-erp . These terms do not limit your rights under that license.
12. End of the contract#
- You can end the contract at any time. You end an in-app subscription in your Apple or Google account settings. The end takes effect at the end of the paid period.
- We can end the contract with 30 days notice, or at once for a serious breach of these terms.
- After the end, you can export your data for 30 days. Then we delete it.
13. Liability#
- We are liable without limit for intent and gross negligence, for injury to life, body or health, and where the law does not allow a limit.
- For slight negligence we are liable only for the breach of an essential contract duty, and only for the typical damage that we could foresee.
- We give the service as it is available. We do not promise that it is always available or free of errors.
14. Law and disputes#
German law applies, without the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Wiesbaden, Germany.
15. Changes to these terms#
We will tell you about a change of these terms at least 30 days before it takes effect. If you do not agree, you can end the contract before the change takes effect.
16. Contact#
Ilscipio GmbH, Humboldtstr. 13, 65185 Wiesbaden, Germany. E-mail: [email protected] . Contact form: scipioerp.com/contact .